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eModal
eModal is a logistics portal used by BCOs and trucking companies to track containers, view vessel schedules, manage bookings, and monitor terminal operations.
The project focused on redesigning the dashboard and core workflows to make high-volume container data easier to scan, prioritize, and act on.
Role
Senior UX Designer
I worked within a cross-functional product team, focusing on dashboard redesign, core workflow simplification, and visual hierarchy. My contributions spanned problem framing, interaction design, and shaping a consistent UI system across key modules.

Problem

A powerful platform under growing complexity

Users had difficulty finding critical information quickly. Navigation was cluttered, booking and container data was fragmented, and key details—such as availability, holds, and last free day—were buried deep in the interface.
Tracking multiple containers often required jumping between screens, vessel schedules were hard to interpret, and the overall experience created unnecessary cognitive load for time-sensitive decision making.
Before eModal: manual calls, paperwork, and long queues at terminal gates.

Solution

The redesign streamlined visibility and reduced friction across eModal’s most-used workflows.
Unified dashboard
An at-a-glance view of container status, holds, vessel timelines, and upcoming milestones.
Simplified navigation
Related workflows were grouped and unnecessary layers removed, making container, vessel, and booking information easier to access.
Improved container tracking
Clear summary cards, better grouping, filtering, and stronger visual cues for container states.
Clearer vessel schedules
Redesigned tables and timelines to improve readability and support faster assessment of arrivals, departures, and cutoffs.
Consistent visual system
Reduced clutter through improved spacing, typography, and predictable UI patterns across modules.
After eModal: Truckers book appointments on eModa, terminal operators stay in-sync and gates clear smoothly

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