Background
How organic growth introduced complexity
Krunchbox had evolved organically from its early days with a single tenant. New reports were added incrementally to address immediate needs, without a broader structural framework.
As additional tenants came on board, the number of reports grew rapidly. Over time, this led to two clear issues:
- An expanding volume of reports with overlapping intent
- Excessive information presented simultaneously on individual screens
What initially provided flexibility gradually introduced complexity, making it harder for brand tenants to quickly interpret data and focus on what mattered most.